Terms and Conditions

Terms and Conditions – GolfImprove

By placing an order with GolfImprove, you agree to the following terms and conditions. We have written them as clearly as possible so you know exactly what to expect.


Contact

Email: info@golfimprove.eu


1. Company Details

GolfImprove
Legal form: Sole proprietorship
Address:
Jachtlaan 134
7313ED Apeldoorn
Netherlands

KvK number: 98758454
VAT number: NL005352187B08
Email: info@golfimprove.eu


2. Applicability

These terms and conditions apply to all products and services offered by GolfImprove.
By placing an order through our webshop, you agree to these terms and conditions.


3. Prices

All prices on our website are listed in euros and include VAT, unless stated otherwise.
Shipping costs are shown separately during checkout and may vary by destination.


4. Payment

Payment can be made securely using various payment methods, including iDEAL, Bancontact, credit card, Apple Pay, PayPal, Klarna (pay later), and others.

Orders are only processed after payment has been successfully completed.


5. Shipping and Delivery

Orders are usually dispatched within 1–2 business days after payment, unless stated otherwise on the product page.

Delivery times depend on the destination and selected shipping method and are estimates.
Once your order has been shipped, you will receive a tracking number to follow your delivery.

GolfImprove cannot be held responsible for delays caused by shipping carriers or customs authorities.


6. Returns and Right of Withdrawal

Legal Right of Withdrawal (EU Consumers)

In accordance with European consumer law, you have the right to withdraw from your purchase within 14 days of receiving the product, without providing any reason.

If you withdraw within this period, you will receive a refund of the purchase price, including standard shipping costs.

Extended Return Policy

GolfImprove extends this right by offering a 100-day return period, starting from the day the product is received.

Returned products must:

  • Be unused and in new condition
  • Have original tags attached
  • Be returned with the original packaging where reasonably possible

Return shipping costs are the responsibility of the customer.

For full return instructions, please refer to our Return Policy page.


7. Warranty

All products come with a 2-year warranty when used normally.

The warranty does not cover damage caused by improper use, modifications, accidents, or normal wear and tear.
For example, wear on the ground spike of the product is not covered.


8. Liability

GolfImprove is not liable for damage or injury resulting from improper or incorrect use of its products.

Always use our products according to the provided instructions and guidelines.


9. Failed Delivery Policy 

Any failed delivery due to customer-related issues will not be eligible for a refund. 
Examples include, but are not limited to: 
● Cannot locate address 
● Recipient not available 
● Incorrect or incomplete recipient details 
● Recipient denied or did not accept the package 
● Customer did not respond to our communication (e.g., email) in a timely manner 

GolfImprove will not be held liable for any orders that are discarded, returned, or lost due to failed delivery under these circumstances.


10. Complaints

If you have a complaint about a product or our service, please contact us at info@golfimprove.eu. 

We aim to respond promptly and work together to find a suitable solution. 


11. Intellectual Property

All content on this website, including text, images, videos, and designs, is the property of 
GolfImprove and may not be used, copied, or distributed without prior written permission.


12. Changes to These Terms

GolfImprove reserves the right to amend these terms and conditions at any time. The most recent version will always be available on this page.