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Privacy Policy – GolfImprove

Last updated: April 17, 2026

GolfImprove, registered in Apeldoorn, The Netherlands, is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch privacy law.

1. Data Controller

The data controller responsible for your personal data is:

GolfImprove Jachtlaan 134 7313ED Apeldoorn The Netherlands Email: info@golfimprove.eu

2. Information We Collect

We collect the following categories of personal data:

• Name, email address, phone number, and billing/shipping address
• Order and transaction history
• Account information (if you create an account)
• IP address and browsing data for website functionality and currency conversion
• Cookie data (see Section 5)

We do not collect demographic data such as age, gender, or interests unless you explicitly provide this information.

3. Legal Basis for Processing

Under the GDPR, we must have a legal basis for processing your personal data. We rely on the following:

• Performance of a contract: Processing your orders, managing your account, and arranging delivery
• Legal obligation: Complying with tax, accounting, and other legal requirements
• Legitimate interests: Improving our website and services, fraud prevention
• Consent: Sending newsletters and marketing communications (you may withdraw consent at any time)

4. How We Use Your Information

We use your personal data for the following purposes:

• Processing and fulfilling your orders
• Managing your account and providing customer service
• Sending promotional offers and newsletters (only with your consent)
• Displaying prices in your local currency based on your IP address
• Improving our products, services, and website

When you visit our website, your IP address may be processed by a third party to determine your location for currency conversion purposes. The selected currency is stored in a temporary session cookie that is automatically deleted when you close your browser.

5. Cookies

Our website uses cookies and similar technologies. We use the following types of cookies:

• Essential cookies: Required for the website to function properly
• Functional cookies: For currency selection and session management
• Analytical cookies: To monitor website performance and usage (e.g. Google Analytics)
• Marketing cookies: For personalised advertising (only with your consent)

You can manage your cookie preferences via our cookie consent banner or through your browser settings. For more information, please refer to our Cookie Policy.

6. Sharing Your Information

We do not sell your personal data. We may share your data with third parties only in the following circumstances:

• With payment processors to handle transactions (e.g. Shopify Payments, Mollie)
• With logistics and shipping partners to fulfil your order
• With service providers supporting our website, analytics, or currency conversion
• When required by law or in response to lawful requests from authorities

All third-party processors are bound by data processing agreements and may only process your data on our behalf and in accordance with our instructions.

7. International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your personal data.

8. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Specifically:

• Order and transaction data: 7 years (Dutch tax law requirement)
• Account data: Until you delete your account or request deletion
• Marketing data: Until you withdraw consent

9. Your Rights

Under the GDPR, you have the following rights:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data Right to erasure: Request deletion of your personal data ("right to be forgotten")
• Right to restriction: Request that we limit the processing of your data
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@golfimprove.eu. We will respond within 30 days. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at www.autoriteitpersoonsgegevens.nl.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. These measures include encryption, access controls, and regular security reviews. While we take all reasonable precautions, no method of transmission over the internet is completely secure.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will always be published on our website, with the date of the last update clearly indicated. We recommend checking this page regularly. For significant changes, we will notify you by email or via a prominent notice on our website.