The Golfimprove Stand is designed to work with most modern smartphones. As long as your phone fits securely in the phone holder and can record video normally, you should be ready to film your swing with confidence.

The stand is built for repeated use on the golf course, with a durable construction designed to feel lightweight in your bag while still offering the stability you need when recording. It is made to handle regular outdoor use, transport and setup.

The Golfimprove Stand is made to stay compact and easy to carry. Product-specific dimensions and weight can vary slightly by production run, so the most up-to-date measurements are the ones shown on the product page or packaging that comes with your order.

Yes, the stand is designed for practical use on the course, including uneven ground and light slopes. For the best result, place it on firm ground and make sure it is positioned securely before you start recording.

Absolutely. The Golfimprove Stand is made to be travel-friendly and easy to carry in your golf bag, car or luggage, so you can practice, play and record wherever you go.

Yes. While it is designed with golfers in mind, many customers also use it for training sessions, coaching, fitness, content creation or other sports where a stable phone setup is useful.

The stand is made to help you film common swing-analysis angles such as down-the-line and face-on. Exact positioning depends on your phone, the holder setup and the space around you, but it is designed to give you flexible recording options on the range and on the course.

Assembly is quick and straightforward. Set up the base, attach or extend the stand as intended, secure your phone, and adjust the angle before recording. If you would like a step-by-step visual guide, please check the product instructions or contact us and we will gladly help.

We ship to the countries currently available at checkout. If your country does not appear during checkout, please contact us and we will be happy to check whether delivery can be arranged.

Shipping costs are shown clearly at checkout before you pay. The exact amount depends on your delivery destination and the shipping option available for your order.

Estimated delivery times are displayed at checkout and confirmed in your order email. Once your order has shipped, you will receive a tracking link so you can follow the delivery progress.

Please allow up to 24 hours after shipment for tracking information to update. If the link still does not work after that, contact us with your order number and we will check the shipment for you.

Please contact us as soon as possible and include your order number plus clear photos of the packaging and the damaged item. We will review the issue quickly and work with you on a suitable solution, such as replacement, repair or refund where applicable.

If your order has not yet been processed, we may still be able to cancel or update it. Please contact us as soon as possible. Once an order has shipped, changes are usually no longer possible, but you can still use your statutory withdrawal right and our return policy where applicable.

We offer a customer-friendly 100-day return policy, in addition to your 14-day statutory withdrawal right under EU consumer law for distance purchases. For the full policy terms, please see our refund policy.

Please contact us first so we can help you with the return instructions and make sure your return is handled correctly. We recommend returning the item securely packed and, if possible, with proof of shipment.

For a standard change-of-mind return, you have a 14-day statutory withdrawal period from the day after delivery. In addition, GolfImprove offers a 100-day return window under its own return policy, subject to the policy conditions.

If your return is approved, we will refund you as soon as reasonably possible and no later than 14 days after we are informed of your withdrawal. We may wait until we have received the product back or you have supplied proof of return, whichever comes first.

Yes, you may still be able to return it under our 100-day return policy, even after the 14-day statutory withdrawal period has ended. Please check the full refund policy for the applicable conditions.

If your product arrives defective or develops a fault that should not occur under normal use, please contact us. Under the legal guarantee, you are entitled to a product that does what you can reasonably expect from it, which can mean repair, replacement or an appropriate refund.

For a change-of-mind return within the statutory withdrawal period, return shipping is generally paid by the customer unless we state otherwise. If the item is defective, damaged or incorrect, we will look at the situation and arrange an appropriate solution in line with your legal rights.

We accept the payment methods shown at checkout, which may include major debit and credit cards, digital wallets and country-specific local options depending on your location.

If Klarna is available for your country and order, you will see it as an option at checkout. If it is not shown, it is currently not available for that order.

Yes. Payments are processed through secure checkout technology designed to protect your payment details. We do not encourage unsafe payment methods outside the official checkout environment.

Yes. After your purchase, you will receive an order confirmation by email, and your payment documentation will be available based on the checkout method used for your order.

Yes. Your purchase is covered by your statutory legal guarantee rights. That means the product must match what you may reasonably expect from it. Any commercial warranty we offer is an extra and does not limit your legal rights.

The legal guarantee covers faults, defects or non-conformity that mean the product does not perform as reasonably expected under normal use. It does not normally cover damage caused by misuse, accidents, modifications or normal wear and tear beyond what you could reasonably expect.

For EU consumers, you have at least a 2-year legal guarantee from delivery, without prejudice to any stronger rights you may have under applicable local law. In the Netherlands, the key rule is that a product must last as long as you may reasonably expect for that type of item.

Your statutory rights depend on the consumer protection rules that apply to your purchase. If you ordered from us as an EU consumer, your EU legal rights apply. If you are using the stand abroad and need help, please contact us and we will do our best to support you.

Please contact us with your order number, a short description of the issue and photos or video if possible. We will assess the problem and help with the next step, which may include repair, replacement or another appropriate remedy.

No. In most cases, you can place your order as a guest unless the checkout flow states otherwise. Creating an account can make it easier to view your order history and details later on.

As soon as your order ships, you will receive a tracking link by email. If you have an account, you may also be able to view your order status there depending on the store setup.

Please check your spam or promotions folder first. If you still cannot find the confirmation, contact us with the name and email address used for the order, and we will verify it for you.

If your order has not yet been shipped, we may still be able to update the delivery address. Please contact us immediately after placing the order. Once the parcel is in transit, address changes may no longer be possible.

You can reach us through our contact page. Please include your order number if your question is about an existing purchase so we can help you faster.

Our customer service team replies during regular business hours on working days. If you contact us outside those hours, we will get back to you as soon as possible.

Please contact us first so we have the opportunity to resolve your complaint directly and fairly. If we cannot reach a solution together, you may be able to submit the dispute to a relevant dispute body such as the Geschillencommissie, if applicable to your case.

Please note that the former EU Online Dispute Resolution platform was discontinued on 20 July 2025, so new complaints can no longer be submitted through that platform.